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Student Technology Lifeline   Tags: computer, computers, password, print, printing, tech support, technology, tigermail, tigerweb, wifi  

Last Updated: Jul 22, 2014 URL: http://libguides.chattanoogastate.edu/student/lifeline Print Guide RSS UpdatesEmail Alerts

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What is Tiger Tech Station?

            

The Tiger Tech Station is a free service available in Chattanooga State's Kolwyck Library.  Students from TCAT's Computer Operations Technology (COT) program as well as Chattanooga State's Networking and Information Systems programs are offering technology hardware assistance to current Chattanooga State students and employees.  This includes such services as:

  • helping a laptop run faster
  • replacing hard drives (the new hard drive must be provided)
  • fixing sticky keyboards
  • helping download a new driver for a tablet
  • assisting with customizing Windows 8
  • explaining how to save cell phone contacts to an SD card
  • and much more!

Before the Tiger Tech Station can provide service:
 - Students must present a Chattanooga State student ID.
 - Faculty or staff must show proof of employment (name badge, ID, etc.). 
 - A brief waiver must be signed before a Tiger Tech can touch any device.
 - The customer must agree to remain with the device while it is being serviced.

If the customer cannot remain with the device or if the device must be opened for more extensive service, the Tiger Tech will fill out a Service Order form and the client will take the device to the Tiger Tech Base in the TCAT Building for the work to be done. There is NO CHARGE for any labor, but any needed parts must be purchased by the device’s owner.

Note: Desktop computers should be taken directly to the Tiger Tech Base.  See the column at right for more information.

If you have any questions, please contact:
   Amy Campbell   697-2667   amy.campbell@chattanoogastate.edu
   Jill Wentworth    697-4729   jill.wentworth@chattanoogastate.edu

      
     

    Tiger Tech Hours

    Tiger Tech Station
    Kolwyck Library
    TIGER TECH TUESDAYS
    Every Tuesday in the Library
      9:00 - 5:00 p.m.

    -----------------------------------

    Tiger Tech Base
    TCAT Building, Rm 33
    Summer 2014 Hours
    (Other times available by
      appointment:
    697-4729)
      Mon     8:00 - 11:30 am
      Tues    8:00 - 11:30 am
      Wed     CLOSED
      Thur    8:00 - 11:30 am
         Fri    8:00 - 11:30 am

     

    Summer 2014 Tiger Techs

    James Acuff

    Ewing Ballard

    Michael Ogle

    Andrey Didenko

    Description

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